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1. Introduction
Brief overview of the purpose and scope of this guide, focusing on how it can help users.
2. FAQ
Q: I ran my chkproc and immediately noticed an error prior to taking any other action, so I voided the checks. What should I do next?
A: No steps need to be taken in SCView. Simply void the checks and re-process as necessary to fix the error.
Q: I ran my chkproc and then uploaded the checks into SCView, but did not take any other action prior to voiding the checks. What should I do next?
A: Contact SC Support to roll back the check import so that checks are not duplicated in the system. Then re-process as necessary to fix the error.
Q: I ran my chkproc, uploaded the checks, and printed them out. No vendors have been paid yet. What should I do next?
A: Follow the above steps for Question 2.
Q: I ran my chkproc, uploaded the checks, and printed them out. A vendor has cashed their check. What should I do next?
A: You will need to contact the vendor and bank to reverse the payment. Then you will need to contact your ITC to reverse the payment status of the check so that you can void the check and begin at step II above.
3. Related Articles
How do I create checks to print with SCView? Do I have different check creation options?
Making an ACH Payment in SCView