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Introduction
This guide provides comprehensive information about SCView Mobile, helping users understand how to effectively use the mobile application to access key business functions while away from their desktop. You'll learn how to set up the app, utilize core features, and troubleshoot common issues to maximize your mobile productivity.
A. Problem Statement
Many SCView users need to access critical business functions when they're not at their desk or office computer. Whether you're in the field conducting business, traveling between locations, or working remotely, you may need to search records, upload documents, manage workflows, track mileage, or clock in/out for time tracking. Without mobile access, these tasks must wait until you return to your desktop, causing delays and reducing productivity.
B. Solution
SCView Mobile provides a comprehensive mobile application that brings essential SCView functionality to your smartphone or tablet. The app allows you to perform key business operations from anywhere with an internet connection.
Step 1: Download and Install
Download SCView Mobile from your device's app store (iOS App Store or Google Play Store). Install the application and ensure you have a stable internet connection.
Step 2: Login and Setup
Open the app and log in using your existing SCView credentials. The app will sync with your web-based account to provide access to your data and settings.
Step 3: Access Core Features
Navigate through the app's main menu to access:
- Record search functionality
- Document upload capabilities
- Workflow management
- Mileage tracking
- Time clock features
C. Best Practices
- Use Wi-Fi When Available: For large file uploads, use Wi-Fi connections to avoid data charges and ensure faster transfers.
- Regular Updates: Keep the app updated to access the latest features and security improvements
D. Troubleshooting
Unable to Log In
Check your internet connection — Ensure your device is connected to Wi-Fi or has a strong cellular data signal.
Verify login credentials — Double-check your username and password for accuracy.
Update the app — Install the latest version of SCView Mobile from your app store.
App Crashes or Freezes
Restart the app — Fully close SCView Mobile and reopen it.
Restart your device — Power cycle your smartphone or tablet.
Check for updates — Update both your device’s OS and the SCView Mobile app.
Reinstall the app — Delete and reinstall SCView Mobile if issues persist.
Cannot Upload Documents
Verify file size and type — Ensure your upload meets SCView’s size and format requirements.
Check your internet connection — Uploads require a stable connection; switch to Wi-Fi if possible.
Try again later — If the issue is related to server maintenance, wait and retry.
Missing or Incomplete Data
Sync your account — Ensure the app is fully synced with your SCView web account.
Refresh the app — Some features may require you to navigate away and return, or pull-to-refresh, to display updated information.
Contact your administrator — If certain records are missing, you may need additional permissions.
Workflow or Time Clock Not Functioning
Check permissions — Confirm with your administrator that you have access to workflow or time clock features.
Update your app — Ensure you have the most recent version installed.
E. Related Articles
Conclusion
SCView Mobile eliminates the barrier of desktop-only access by bringing essential business functions to your mobile device. With record search, upload capabilities, workflow management, mileage tracking, and time clock functionality at your fingertips, you can maintain productivity regardless of your location. Download the app today and start leveraging mobile access to streamline your business operations.