If you need to undo a leave that was submitted through our system, you will have to resubmit the leave request to USPS to undo it. This guide will walk you through that process.
NOTE: If you delete a leave directly through USPS that was submitted through our system, you must add it back manually before you can undo it.
This FAQ only applies to those that have access to Completed queue under Leave.
1. Go to your Completed queue under Leave workflow
If the item is no longer in Completed, you will need to send it back to workflow
2. Select the Leave you wish to undo and click "Resubmit to USPS"
If you do not have this button, please reach out to support
3. Click the greater than sign to reveal the lower items. Select the leave items you wish to undo and click OK.
After clicking OK, it can take up to one hour before it will complete the task. If successful, will go back to completed. If fails, the reason why it failed will appear in the History section of the document.