Does your system handle positive pay?
Yes, SCView can output a CSV formatted positive pay file.
What formats do you output for positive pay?
We only output CSV for Positive Pay.
My current process is a text file, why can't I keep doing that with your system?
All banks accept .csv formats. Depending on your bank, you can either make the change in your settings or you can call them to make the change.
I need X, Y, Z in my positive pay file, can you handle it?
Please provide a sample positive pay or a file from your bank breaking down the formatting. Once we have this we can configure your Positive Pay to match the banks specifications.
Is there an additional fee to create a positive pay file through your system?
No, this is included with the check module.
My bank rejected the file, what do I do now?
Please ask your bank for the exact reason why the file was rejected, then send in a ticket to support@scview.com with this information and we will get it taken care of for you.