 | ||
1. Introduction
This guide addresses common questions about modifying purchase orders within the USAS and SCView systems. Understanding the relationship between these systems is crucial for effective purchase order management. This FAQ will help you navigate the limitations of direct PO modification in SCView and provide clear guidance on the proper procedures for making changes to existing purchase orders.
2. FAQ
Q: Can I directly modify a purchase order in SCView?
A: No, SCView does not have the capability to directly modify purchase orders. All PO modifications must be made within the USAS (Uniform Statewide Accounting System) where the purchase order was originally created.
Q: I need to make changes to a PO that's already in USAS. What's the correct process?
A: You must update the purchase order directly in USAS first. Once the changes are saved in USAS, you can immediately pull the corrected PO information into SCView by using the refresh function.
Q: How do I get the updated PO information into SCView after making changes in USAS?
A: Navigate to Tools > Purchase Orders in SCView, right-click on the affected purchase order, and select "Refresh PO from USAS." This will immediately pull the updated information from USAS into SCView.
Q: What if I have a requisition that converted to a PO with an incorrect PO number?
A: Unfortunately, once a requisition has successfully converted to a purchase order, the PO number cannot be updated or corrected. The conversion process is final, and any necessary changes would need to be handled through proper PO modification procedures in USAS.
Q: Why can't SCView modify purchase orders directly?
A: USAS serves as the master system for purchase order data. SCView functions as a viewing and workflow management tool that pulls information from USAS. This design ensures data integrity and maintains USAS as the single source of truth for all purchase order information.
Q: How quickly will changes made in USAS appear in SCView?
A: Changes are not automatic. You must manually refresh the PO in SCView using the "Refresh PO from USAS" function. Once you perform this action, the updated information will appear immediately in SCView.
Q: Can I modify multiple POs at once in this process?
A: While you must make individual changes to each PO in USAS, you can refresh multiple POs simultaneously in SCView by selecting multiple purchase orders and using the refresh function.
Q: What happens if I try to process a workflow item based on outdated PO information?
A: This could lead to processing errors and delays. Always refresh PO information from USAS before making important decisions or processing workflow items to ensure you're working with current data.
3. Related Articles