SC Strategic Solutions

The next steps after voiding the check depend on what actions were taken prior.

I. I ran my chkproc and immediately noticed an error prior to taking any other action, so I voided the checks.

A: No steps need to be taken in SCView. Simply void the checks and re-process as necessary to fix the error.

II. I ran my chkproc and then uploaded the checks into SCView, but did not take any other action prior to voiding the checks.

A: Contact SC Support to roll back the check import so that checks are not duplicated in the system. Then re-process as necessary to fix the error. 

III. I ran my chkproc, uploaded the checks, and printed them out. No vendors have been paid yet.

A: Follow the above steps for II.

IV. I ran my chkproc, uploaded the checks, and printed them out. A vendor has cashed their check.

A: You will need to contact the vendor and bank to reverse the payment. Then you will need to contact your ITC to reverse the payment status of the check so that you can void the check and begin at step II above.